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  • J

    Must-read: MotePay security & anti-scam

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    J
    MotePay is self-custody — your keys, and the funds they control, are yours alone. That also makes security a shared responsibility. Please read this once; it protects your money. We will NEVER ask for your secrets No one from MotePay — staff, "support", or anyone in this forum — will ever ask for your private key, seed/recovery phrase, wallet / withdrawal / signer password, activation code, API keys, or 2FA codes. Anyone who asks is a scammer. No exceptions. Self-custody means backups are on you Because we can't touch your funds, we also can't recover them. Lose your seed phrase or keys and the funds are gone for good. Back them up offline, in more than one safe place. Never keep them in a screenshot, email, cloud note, or chat. How scams usually reach you Fake "support" that messages you first, or a lookalike account offering to "help recover funds." "Urgent: verify your account / your funds are at risk — click this link." A site that looks like MotePay on a slightly-wrong domain. We never message you first to make you verify or click a link. Only trust official staff accounts and pinned posts, and only ever log in on the official MotePay domain. If something feels off Don't act on urgency. Ask here or through official channels before you click, sign, or share anything. Stay safe — it keeps your business running. — The MotePay Team
  • J

    Turn on 2FA — the 30-second lock that stops most account theft

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    J
    Passwords leak. 2FA (two-factor authentication) is the cheap insurance that makes a leaked password almost useless to a thief. How it works: after your password, you enter a 6-digit code from an app on your phone. No code, no entry — even if someone has your password. Do it right: Use an authenticator app (Google Authenticator, Authy, 1Password) rather than SMS. SIM-swap attacks can steal SMS codes. Save the backup codes somewhere safe when you set it up — they get you back in if you lose your phone. Turn it on for your email too. Your email can reset everything else. Takes 30 seconds. Blocks the most common way accounts get stolen.
  • J

    How to store your seed phrase safely

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    J
    Your seed phrase is the master key to your funds. Store it right once, and you're set. Do: Write it on paper (or stamp it in metal), kept offline. Two copies, in two separate safe places. Treat it like cash that can't be cancelled. Never: Photograph or screenshot it. Put it in email, notes apps, cloud drives, or a chat. Type it into any website or send it to "support." Remember: no one — including MotePay — can recover it for you. That's the point of self-custody, and why these habits matter.
  • J

    Spot a fake MotePay in 3 seconds

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    J
    Scammers copy logos, names, even whole websites. Before you trust anything claiming to be MotePay, run this 3-second gut-check: Real MotePay never asks for your keys, seed phrase, passwords,activation code, or 2FA codes — ever. Real MotePay never DMs you first, and never sends a "click here to verify / recover funds" link. Real MotePay lives only on our official domain — check the address bar,letter by letter. Real news comes from official staff accounts and pinned posts here —not a stranger's private message. If even one of these fails, stop. It's a scam. When unsure, ask here first.