About your funds (most important): CoinPal balances are fully available for
withdrawal, and most have already been processed. If you've already withdrawn,
you're all set. If you haven't yet — or a withdrawal ran into a problem — post here and we'll help you get it sorted.

How to post

• Click "New Topic" and describe your issue as clearly as you can — what happened, and roughly when.
• If it helps, include the email tied to your CoinPal account.

Please stay safe

• Never share your private key, seed/recovery phrase, password, or full card number — not here, not in private messages, not anywhere. No one from MotePay or CoinPal will ever ask for them.
• We will never message you first or send you a "special link" to withdraw or "recover" your funds. Anyone who does is a scammer — ignore and report them.
• Only trust official staff accounts and pinned posts.

We read every post here. Thanks for your patience while we work through them.

— The MotePay Team